Consultation

The first step in the process is filling out this custom form. We will get back to you within one business day to set up a complementary consultation. This is a great way for us to get a better understanding of what you are looking for, what your style preferences are and so on.

If you are in the Portland Metro area we would love to meet with you in person. Otherwise, we are happy to exchange ideas with you over the phone or via email. Ideally, we like to start this process four to six months before your wedding.

Design

Two options are available to you during the design process.

You can choose to purchase an existing design and modify it with a simple change, like font color or paper color. There is NO additional design fee for this option. A $75 deposit is collected at the time of the consultation to reserve your event in our calendar. This is the only option in which your $75 deposit is credited towards your final order.

Our second option involves making significant changes to an existing design. Changes include modifying the font style, the layout, or illustration. Any of these changes incur a $75 design fee to begin the process of creating your design.

A $75 design fee is also charged for a custom design. While you may want to use existing designs for inspiration, we create a completely unique invitation that is wholly representative of you and your event.

All design fees are non-refundable due to the nature of the time and resources utilized in creating your custom invitation. The design fee for semi-custom and custom invitations is collected as a deposit before any work begins and is in addition to the cost of the invitations.

You will receive a digital proof within 5 business days of the consultation and collection of the design fee. Two revisions of this proof are included in both the semi-custom and custom design process. A hardcopy proof will be mailed to you once we've reached consensus on your final design. Printing and assembly begins once we have received full payment.

Production

Production typically takes 8 to 10 weeks for custom orders. During this time, your materials are ordered and made ready for printing. Once ready, all materials are printed in-house on an award winning laser printer, and fully assembled. If you are looking for a quicker option, please consider ordering one of our existing gallery designs with customization. These designs typically take 3 to 4 weeks from order to completion. Rush orders are also available, additional fees will apply.

Birth Announcements & Stationery Orders

Orders for birth announcements and invitations can ship as quickly as 5 business days. Turnaround depends on availability of the materials, as well as client sumbission of the necessary information and photos to complete the design. Once all materials are received, a proof will be submitted to you for your approval within 1 business day.

Payment

The design fee, if applicable, is collected prior to starting the proofs and is required to reserve your event in our calendar. The design fee is non-refundable. The production process can only begin once we have received full payment. Payment can be made by Visa, Mastercard, Discover, or American Express. Payment by check requires a 5 day clearance period before the production process can begin. Invoices will be sent to you directly thru Paypal for processing.